We accept the following payment methods:

iDEAL, Visa, MasterCard, Maestro, American Express, and PayPal.

By arrangement, it is possible to transfer the amount directly to:

De Parme Design B.V.

IBAN: NL22 INGB 0006598049

Please contact us in advance at info@deparmedesign.com.

If you experience any issues with a payment, please don't hesitate to contact our customer service.

We are happy to assist you and offer alternative payment methods, such as a secure payment link.

All prices include 21% VAT.

The purchase may be returned within 14 days. In case of a return, the item must be undamaged, unused, and in a resellable condition, and delivered to De Parme Design. If the item is received damaged by the buyer, the buyer must notify De Parme Design within 24 hours. Every purchase comes with a 12-month warranty.

Please note that custom-made products cannot be cancelled or returned, as the jewellery is made specifically for you.

 At De Parme Design, we strive to deliver your fine jewellery as quickly and securely as possible.

In-stock items

Benelux: Delivered free of charge within 7–14 business days

Europe: Delivered free of charge within 7–14 business days

Worldwide: Delivered free of charge within 7–21 business days

Custom-made items

The delivery time for custom-made jewellery is typically between 6 and 10 weeks, depending on the design and finish. We will always aim to deliver your piece sooner if possible.

Shipping details

All shipments are fully insured and include track & trace. You will receive a confirmation email with tracking details as soon as your order is dispatched.

For any questions or further information, feel free to contact us at info@deparmedesign.com.

We offer a range of secure payment options for your convenience:

•iDEAL

•Visa

•MasterCard

•Maestro

•American Express

Bank Transfer

If you prefer, you may arrange a direct bank transfer. Please contact us in advance at info@deparmedesign.com to proceed.

Transfer details:

De Parme Design B.V.

IBAN: NL22 INGB 0006 5980 49

Need help?

If you experience any issues during payment, please don’t hesitate to contact our customer service at info@deparmedesign.com. We're happy to assist and can offer alternative payment methods, such as a secure payment link.

All prices include 21% VAT.

Online orders can be fully refunded within 14 days of receiving the item(s). To be eligible for a refund:

•Items must be unused, undamaged, and in their original packaging

•Items must be in resellable condition

•Return shipping is at the buyer’s expense and non-refundable

•We recommend using a traceable courier, as you are responsible for the package until it is received by us

If you wish to return your order, please contact us at info@deparmedesign.com. We will provide detailed return instructions.

Damaged items

If an item arrives damaged, please notify us within 24 hours of receipt so we can assist you promptly.

Custom-Made Jewellery

Custom-made pieces are crafted specifically for you and therefore cannot be cancelled or returned.

Warranty

All purchases come with a 12-month warranty that covers manufacturing defects.